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Gartner report: Innovation Insight for Conversational Platforms in Digital Commerce (Limited Period Access) Read Report

It’s been a challenging 2020, but the year has opened up possibilities for innovation in 2021. To create and maintain a competitive advantage, businesses must assess the coming strategic trends and adapt accordingly – both aspects of being a composable business.

For access to the full Gartner report, please go to Gartner’s website or check out our latest reports here.

Gartner’s Top Strategic Technology Trends for 2021 describes the opportunities organizations and leaders have in the coming year, including becoming more people-centric, offering location-independent services, and building a resilient business from the inside out. “The trends reinforce one another to enable organizational plasticity with an adaptable and resilient business and technology foundation. Combined, our 2021 trends focus on social and personal demand from anywhere to be realized through optimal delivery.” In addition to explaining these trends, Gartner also provides analysis and recommendations. 2021, here we come!

Top Strategy Technology Trends for 2021, Brian Burke, et al., 19 October 2020

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research including warranties of merchantability or fitness for a particular purpose.

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