Time is money. Save both with chatbot automation.
Connect with real people on autopilot. Build, automate, and deploy on your audience's favorite channels with MyLINK Connect.
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Deploy on your audience's favourite channel
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Create experiences that impress
Everyone deserves the opportunity to impress with a great digital user experience. MyLINK Connect is LINK’s cloud-based chatbot builder giving brands the chance to engage audiences with two way communications.
- Build in-house or have our specialists build for you
- Integrate with your existing CRM
- Chat via LINK's own messaging channels
Code-free chatbot building
Build your bot without code (low-code available), or better yet, have us build it for you!
Converse with confidence
Sit back and relax knowing your customers are supported 24/7 on a channel accessible to them.
Reduce strain on support teams
Use automation and AI for repetitive tasks and direct complex matters to human teams.
Drag, drop and deploy!
Select from 1000s of features and actions to create your ideal customer journey. Collaborate with your team on projects with your connected user accounts and track performance with personalized, custom report dashboards.
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Boost results with integration plug-ins
Integrate with your CRM and business systems to make the most of your existing data and enhance your user experience. Integrate through Open APIs or our existing connections.
Developer? Learn more here!
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Create an AI Chatbot for Smarter Conversations
Train your chatbot with company data and express results with natural-sounding generative AI to improve conversation flows. Ask about LINK's Smart Suit to learn more today!
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On-the-go support with the MyLINK Connect App
Available on the Google and iOS app stores, the MyLINK Connect app provides direct access to live chats and customer conversation behaviors no matter your deployment channel!
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Endless solutions for easy journeys
Whether you need FAQ support for proactive customer care, automated follow-ups, or engaging content that demands attention, use Connect's impressive list of features to create a bot that works for your needs.
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Elevate customer experience with seamless communication
Guide users through each step of the customer journey and answer questions instantly. Create communication flows that ensures a seamless, efficient experience that keeps customers engaged and satisfied.
Trusted by thousands of customers worldwide
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“Our ConBot did an amazing job! The bot answered thousands of queries that would otherwise overwhelm our support team.”
ComicCon PR
Ricardo Carrión
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Get inspired!
Take a look at some impressive chatbot use cases in your industry!
Retail Chatbot
Marketing with a twist
Use a WhatsApp chatbot to reach customers instantly and offer interactive experiences that encourage the engagement you need.
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Customer Service
Serve customers 24/7, at a time that suits them and on a channel they are familiar with.
Why not also use the MyLINKConnect app to interject into complex conversations that later require humans support too?
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Hospitality
Proactive support & self service solutions.
Confirm bookings and provide or accept documents for ultimate efficiency. Use broadcasted notifications to alert customers of sales and create a buzz on launch day!
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Logistics
Scalable, secure and reliable communications.
Automate repetitive customer requests to reduce the demand on your service teams. By connecting your chatbot to your existing systems, allow customers to self-serve with ease.
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Healthcare
Proactive communications to show you care.
Provide appointment reminders to reduce costly no-shows. Provide automated re-booking journeys and follow up with feedback survey questions to hear from your audience.
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What makes us different?
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How much time could you save?
How many customer service requests do you receive per month?
Custom Built Chatbots
Have our team of qualified chatbot specialists
plan and build your chatbot for you.
- Unlimited Integrations
- Unlimited Bots
- Unlimited Users
- Unlimited Channels
- Custom Reports
- Build Support
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Want to learn more?
Leave our team a message and we'll get back to you shortly.
Frequently asked questions
Can I integrate my chatbot onto my website?
Yes of course! Your chatbot can be deployed onto any website.
As a mobile messaging specialist, we also offer the ability to deploy chatbots across messaging channels as we know how great they can be, but this is not mandatory.
Do I need to know how to code?
Chatbots built on Connect can be built without code using our visual drag and drop flow builder.
Can you code?
For those who have coding experience and wish to put it to use, there are also some low-code elements to the software you mind find of interest.
Is this chatbot like ChatGPT?
ChatGPT by OpenAI is a large language model designed to use vast amounts of data it is provided to answer questions as well as it can.
Our central flow builder gives bot designers greater control over the conversations users have with a chatbot. In the flow, specific and pre-written answers can be orchestrated as required.
To discover which application of AI would best suit your needs, get in touch and our team will be happy to help!
Can your chatbots understand Natural Language?
Yes! You will have the ability to train your chatbot to detect natural language used by users.
Can my chatbot support multiple languages?
Yes! Connect's NLP engine supports English, Spanish, Italian, French and German languages, however all other languages can be included by simply inputting text responses yourself. Additional symbols are available to assist with language variations.
Is there a restriction to the number of interactions a bot can handle?
Not at all. Our solution is designed to scale and grow with you success.
For those deploying messages across messaging channels via a broadcasted message, messages may be sent in waves due to capacity limits, but this should not impact performance.
Can I integrate my chatbot with my CRM?
Absolutely! We have open APIs and our team on hand to help you connect any business systems you wish to utilise to make your bot that much smarter.
Do you offer a free trial or demo?
Of course! Our team will be happy to give you a tour of our product and share how I can best work for your needs.