Strengthen your customer service by sharing information that your customers care about and need to know
By communicating on the channels that your customers prefer, you can reliably and effectively connect with end users. Mobile messages have some of the most reliable read-rates.
Keep your business running smoothly by sharing updates, changes, and reminders to customers.
You can send alerts about changes in opening hours, delivery location, status updates, confirm a purchase, or appointment reminders. Customers can also receive parcel notifications to ease the delivery process, as well as invoices to ensure you get paid on time.
Provide security to clients with status notifications of bank transactions, updates on daily banking, or flag suspicious activity. You can also send a one-time password or use two factor authentication. Mission critical notifications are key in times of a crisis; not only do we serve brands and companies, but we also help governments and non-profits. Turn a notification into a conversation as needed with LINK Conversations.
Use messaging for confirmations, cancellations, activations, reminders and alerts across business areas. Use it for flight schedules, location-based information, table reservations, appointments etc.
With notifications, you can use any of the following channels:
You can also send alerts, reminders, and requests, or start a conversation with the following products we offer:
Mobile messaging is a key driver in modern communication. The mobile phone is providing great opportunities for closer dialogue between businesses and customers. Messaging can be used for simple communication, just by sending and receiving messages – but you can easily integrate it with other technologies and solutions in order to enrich your communication and add value to your business.
Today, you can reach your customers on the channel they prefer with personalized messaging and rich content. Explore the opportunities about messaging below based on your industry or areas of need.