LINK Mobility’s SMS solution integrated with Microsoft Dynamics 365!

LINK Mobility are pleased to announce an integration with Microsoft Dynamics 365. As an approved and integrated native SMS aggregator, you can now choose the European based SMS provider – LINK Mobility – for your communication and marketing efforts within Dynamics 365 Sales and Dynamics 365 Marketing.

Microsoft provides companies with the CRM solution Dynamics 365 Sales and the marketing solution Dynamics 365 Marketing which enables businesses to accelerate their sales and marketing efforts. LINK Mobility’s SMS solution is now integrated and ready to use for companies who want to strengthen their business offer, or for companies who want to create automatic and seamless customer experiences via SMS. With a presence in 18 countries in Europe, LINK helps global companies with SMS communication worldwide – while offering local expertise and support.

- We are incredibly excited to announce that our SMS solution is now integrated with Microsoft Dynamics 365 Sales and Marketing! With this, companies get a seamless and cost-effective way to communicate with their customers. It is a significant opportunity for companies that want to improve their communication strategy and drive customer engagement, says Guro Røed, VP of Global Sales at LINK Mobility.

With this integration, companies can send and receive SMS directly from Dynamics 365 applications without needing a separate platform or system. Getting started and using LINK as an SMS provider in Dynamics 365 is easy and allows users to automate SMS messaging, regardless of purpose. This can help save time and increase efficiency by reducing the need for manual communication. SMS sent via LINK in Dynamics 365 can be customized and targeted to specific customers in order to increase engagement, improve the overall customer experience and to increase customer loyalty and retention.

- “Link Mobility adds value to Microsoft 365 Dynamics Marketing with its omnichannel communications solutions. Now, through our SMS integration with LINK Mobility, businesses and brands using our platform can build and deliver real-time customer experiences including marketing campaigns over SMS, helping meet their customers where they are most likely to engage” says Jim Nakashima, General Manager, Dynamics 365 Marketing at Microsoft.

The collaboration between LINK and the Dynamics 365 platforms also opens exciting new opportunities to develop existing and new potential partnerships.

- It is very exciting to see how we can continue to develop and accelerate our offer together with new and existing partners. We always strive to add value to our services in cooperation with our strategic partners. It is therefore exciting to be able to offer both ours, and Microsoft Dynamics 365 partners, a SMS provider with a broad presence in Europe, adds Guro Røed, VP of Global Sales at LINK Mobility.

Do you want to use LINK Mobility as a provider for your messages via Dynamics 365 Sales or Dynamics 365 Marketing, or are you interested in discussing how we can strengthen your business offer with SMS from LINK? Read more about the integration and implementation here or reach out to us now and we'll help you get started!