Engage your customers with personalized customer clubs and attract new customers with the opportunity to join a rewards program.
Send out customized offers and reward loyal customers with special access to new products, discounts, and more to increase your sales and revenues.
Increase customer lifetime value with effective loyalty programs to drive retention. Customers who take part in loyalty programs are much more likely to buy from you again.
Create contact lists based on your customer club sign-ups. Communicate with these loyal customers by sending out personalized messages and rewards.
After creating your contact list, keep customers interested and your brand top of mind by engaging in conversations using LINK Conversations. Get to know customers: what are their likes and dislikes, what products are they interested in, what questions do they have? You can also reach customers on the OTT channels they already use, such as Viber. These apps allow you to create a branded profile, send rich messages, and have interactive buttons.
Gather data from past campaigns or surveys to understand your customers’ behaviors and preferences further. Then, use this information to customize communication and specific offers within your loyalty program.
With the rewards club, you can send discounts, reminders for points, delivery updates, new product notifications, and customer satisfaction surveys.
Building and optimize customer loyalty programs and customer clubs. Use messaging for brand recognition, valuable customer interaction, relation building, and increased sales. Offer loyal customers discounts, previews of new products, or exclusive access to experts. Personalizing the mobile messages is a great way to continue to increase loyalty and retention.
Channels to reach customers for loyalty programs:
Tools to help with loyalty program:
Mobile messaging is a key driver in modern communication. The mobile phone is providing great opportunities for closer dialogue between businesses and customers. Messaging can be used for simple communication, just by sending and receiving messages – but you can easily integrate it with other technologies and solutions in order to enrich your communication and add value to your business.
Today, you can reach your customers on the channel they prefer with personalized messaging and rich content. Explore the opportunities about messaging below based on your industry or areas of need.