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Customers can reach out to you for anything, anytime and anywhere. Customer care as it should be.

Increase customer satisfaction and decrease your customer service spend. LINK Chat is the combination of an industry defining Conversational Platform (GUI) combined with multi-channel APIs to give your customers the ultimate experience whenever they need it in their preferred channel.

Adapt to customer preference

Integration with the most popular customer service chat app – WhatsApp

Increase efficiency

Handle multiple conversations at once

Monitor real time

Get real time analytics to track your performance

How it works

Get access to the LINK Chat platform, connect with your customers and increase satisfaction and retention through customer care. 

LINK Chat offers a chat management dashboard in which agents can answer incoming customer messages from multiple channels

  • SMS
  • WhatsApp
  • LiveChat on a website

Chatbots can be integrated, and human escalation possibilities are built in. Various integrations with payment service providers and e-commerce platforms  create a conversational ecosystem that unleashes the full potential in both operational excellence and strategic innovation.

Perfect for

Excel your customer support and offer a two-way dialogue on the customer’s preferred channel. This plug-and-play solution is perfect for SMEs and businesses that wants to start leveraging the potential of conversational support. A perfect solution for a business that wants to start offering customer support for the first time or companies that already offer it but want to increase their satisfaction by offering several channels.

Do you want to learn more? Get in touch

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LINK Mobility is Europe's leading provider within mobile communications, specializing in messaging and digital services.

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