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Viber Chat

Viber Business Messages

Calling and messaging app that connects people

With over 1 billion users worldwide and over 7 million interactions every minute, Viber Business helps brands engage customers in a variety of ways from product discovery to customer care. Chat with customers using Viber for a great experience!

Viber Chat

Active & Engaged Audience


Global users are highly connected and attentive with Viber chat.

Direct Marketing


Send customers product information, special offers and coupons.

Automatic Fallback


Automatically route traffic to SMS when unable to deliver the message to the end user’s Viber chat account.

Viber chat

The way Viber chat works

As one of the largest chat apps on the planet, Viber Business Messages should be an essential part of brands’ Conversational Commerce strategies. With over 1 billion users worldwide and over 7 million interactions every minute, Viber Business helps brands engage customers in a variety of ways from product discovery to customer care.

Make Viber chats personal, interact with customers, provide value to them in a brand-safe environment. Provide them with messages beyond basic SMS:

  • Rich text messages
  • Expressive content
  • Interactive buttons and links
  • Live message status updates

Functions of Viber Business

  • High quality communication channel that creates high engagement and good results for the customer and his users
  • Messages can be both transactional or promotional – text only or include multimedia content like images, buttons, or stickers
  • Possibility of two-way communication and user-initiated messages for customer care
  • Automate your conversations with chatbots
  • Create engaging and branded business profile. With a power search, user can find your brand and start a direct conversations

Viber chat is perfect for

Personal brand-to-consumer connections that are easy to use as communication for brand awareness and loyalty solutions.

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