Increase customer satisfaction and decrease your customer service spend. LINK Chat is the combination of an industry defining Conversational Platform (GUI) combined with multi-channel APIs to give your customers the ultimate experience whenever they need it in their preferred channel.
Integration with the most popular customer service chat app – WhatsApp
Handle multiple conversations at once
Get real time analytics to track your performance
Get access to the LINK Chat platform, connect with your customers and increase satisfaction and retention through customer care.
LINK Chat offers a chat management dashboard in which agents can answer incoming customer messages from multiple channels
Chatbots can be integrated, and human escalation possibilities are built in. Various integrations with payment service providers and e-commerce platforms create a conversational ecosystem that unleashes the full potential in both operational excellence and strategic innovation.
Excel your customer support and offer a two-way dialogue on the customer’s preferred channel. This plug-and-play solution is perfect for SMEs and businesses that wants to start leveraging the potential of conversational support. A perfect solution for a business that wants to start offering customer support for the first time or companies that already offer it but want to increase their satisfaction by offering several channels.
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