As the market for conversational commerce has grown explosively, LINK Mobility and Conversation24 have decided to connect their CPaaS (communication platform as a service) solutions. This makes communication via WhatsApp for business, e-mail, Viber and SMS possible from one platform. Through this collaboration, the companies immediately take a leading position in the world of conversational commerce.
“We are very enthusiastic about the collaboration with LINK Mobility in this partnership. With our expertise in online customer contact and our Conversational Software, LINK Mobility completes our value proposition and together we make a strong team with a convincing overall solution.”, said Nick Blom, CEO of Conversation24.
“The foundation of LINK Mobility has been our very stable local footprint within Europe for small and medium enterprises that primarily have used us for the marketing and notification use-cases. With this partnership we are very excited to offer our customers a third significant use-case; chat or customer care. As customers have already requested this feature from us, I see us quickly gaining traction on this together,” said Fredrik Nyman, CCO of LINK Mobility.
Read the full press release here
Conversation24 is a leading Conversational Service Provider. We see conversations as the foundation of modern customer-oriented entrepreneurship. Our solutions and services reduce barriers and enable valuable dialogues between customer and organization. This will build strong customer relationships for the long term. In this rapidly changing world full of interaction, Conversation24 offers versatile products that connect, unburden and facilitate growth.
Get in touch to learn more about how this partnership can benefit your business.