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Salesforce Technical Lead

12 October 2020
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LINK Mobility Group AS is one of Europe’s leading providers within mobile communications, specializing in CPaaS, mobile messaging services, and mobile solutions. The Group offers a wide range of scalable services and solutions across industries and sectors due to a growing demand for digital convergence between businesses and customers, platforms, and users. The Group is headquartered in Oslo, Norway with offices in 17 different countries and is fully owned by private equity company ABRY located in Boston, US. LINK Mobility continues to experience strong organic growth with a high degree of recurring revenue, as customers tend to move more business activities onto mobile platforms. In 2019, LINK Mobility had a total turnover of 2.9 billion NOK and sent 9.5 billion messages worldwide.  

 

Salesforce Technical Lead 

@LINK Mobility we live by three core values that drive our business and people: Innovative, Trustworthy and Committed.  

When working @LINK you appreciate diversity, cross-border collaboration and solving complex challenges in a high growth environment. Our people are knowledgeable, curious, and agile team players who strive to consistently deliver the best mobile messaging solutions for our customers. 

 

Position overview 

As Salesforce technical lead you will play an important role in governing and improving the implementation of Salesforce at LINK. We use Salesforce to drive both Sales, Support, and Delivery processes across 12 countries in Europe, with more countries pending migration. You will be integral in ensuring that the Salesforce Org, supports our business needs, is maintainable, and has a living roadmap aligned with key stakeholders. You will also find yourself frequently discussing topics that go well beyond the Salesforce platform; from e-commerce, marketing automation, transaction heavy processes, complex data models and reporting requirements to other enterprise platform topics.  

 

Join our talented team of engineers and architects in our newly formed Business IT department. We are responsible for all shared business applications across our core business areas and work in an agile way to support the needs of the business every day, while standardizing our IT environment across Europe. This is a journey that we have just started with a lot of challenges ahead.  

 

Responsibilities: 

  • Work with business and technical stakeholders to translate needs and requirements into optimal design and development approaches, with detailed design and technical specifications 
  • Governance, development, operations, and support of LINK’s Salesforce Org and core solution 
  • Own the Salesforce Org technical implementation and design from inception to go live, and the coordination towards 3rd parties 
  • Work with other architects to ensure the Salesforce Org is fit for purpose and properly integrated with the rest of the IT environment 
  • Rollout of Salesforce to new markets including data migrations and necessary adaptions and enhancements in Salesforce 

 

Your Experience: 

  • A minimum of 5 years of experience with managing application design, development, and governance processes of enterprise platforms in a complex architecture 
  • Experience with Salesforce’s core product suite, covering at least Sales and Service Cloud 
  • Salesforce Admin experience (preferably Salesforce Admin Certificate) covering governance, implementation, integration, administration of a Salesforce Org  
  • Significant experience in understanding the Sales, Support and Delivery business processes, and leading discussions, requirement gathering, and driving decisions with relevant stakeholders 
  • Experience with data migrations and rollout projects in complicated organizations, staged implementations or rollouts into running platforms and Salesforce Org 
  • Exposure to Agile methodology and project management tools like JIRA  

 

Our Perfect Match 

  • High energy, driven and a strong desire for success  
  • Business-oriented with the ability to understand the value chain and business model of the customers  
  • Excellent communication and interpersonal skills 
  • Positive attitude, and ability to create enthusiasm and dedication among colleagues and customers  
  • Integrity and courage to speak up when required, – while keeping calm in demanding situations 

 

 

Every employee is an important member of the LINK Family. We do not accept any discrimination, whether active or by means of passive support, whether based on ethnicity, national origin, religion, disability, gender, sexual orientation, marital or parental status, union membership, political views, age or any other characteristic that results in compromising the principle of equality. LINK Mobility regards diversity as a lever for profitability.  

 

Apply by sending you resume and application to job@linkmobility.com before 20.10.2020/ASAP  

Questions about the position – contact VP of IT & Security Niclas Klack, +46 07 06 40 54 52. 

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LINK Mobility is Europe's leading provider within mobile communications, specializing in messaging and digital services.

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